Stellar insights from Patrick Lencioni on developing healthy teams, especially teams "at the top."
“I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I’ve met many, however, who failed to foster organizational health. Their organizations were riddled with politics, various forms of dysfunction, and general confustion about their direction and mission.
"How do you foster that kind of health in your company? First, focus on the members of your top team. Make sure they are absolutely clear about the identity and direction of the company, and that they act in ways that indicate they are aligned.
"Next, be brutally intolerant of cultural or behavioral violations, especially among your most senior teams. Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top. Be quick to address behaviors such as passive-aggressiveness during meetings or back-channel second guessing.
"Finally, reinforce this through hiring. Although most executives pay lip service to the idea of hiring for cultural fit, few have the courage or discipline to make it the primary criteria for bringing someone into the company.” (INC Magazine, Oct 2014, p. 128)"
Where do you see health in your team? Where do you see it lacking?